Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.
We'd like you to join us as a Deputy Manager at our service Kingly House/Croft in Hinckley.
We have an exciting opportunity for a Deputy Manager to join our Brain Injury Rehabilitation service in Kingly House, Hinkley - Leicester.
We are providers of transitional, maintenance and long term residential care and rehabilitation for adults with acquired brain injury and / or neurological disability who present with varied and complex needs. We have 17 En-suite bedrooms within Kingly House and a further 6 in The Croft.
The therapy-led service consists of , therapists, therapy assistants and support workers with a strong focus on delivering individualised care and achieving the best possible outcomes for the people we support.
What you'll be working:
Responsibilities:
- To provide leadership and strategic direction for all departments within the services.
- Line management responsibilities for team leaders & support workers.
- To have responsibility and accountability for the effective delivery of care and therapeutic services throughout, whilst maintaining high standards of service delivery, in accordance with legal and professional standards.
- To contribute to the strategic, operational and business development of the service.
- To ensure information reporting requirements both internally and externally are met in an accurate and timely manner.
- To take responsibility for the quality and compliance of care and therapeutic departments within the services.
What you'll be doing:
- The Deputy Manager is responsible for working with the Registered manager to ensure the correct application and monitoring of all relevant statutory legislation including the Health and Social Care Act, Mental Capacity Act, Health & Safety at Work Act, Care Quality Commission Regulations, Environmental Health and employment legislation.
- To ensure that appropriate systems, processes and staff are in place to maintain service user safety, achieve the required CQC standards of care and optimise service user outcomes.
- To work as part of the management team to achieve a minimum CQC rating of GOOD at ALL times and work towards OUTSTANDING. To ensure Headway Approved provider status is achieved and maintained.
- To support the Service Manager to develop and maintain effective business relationships with potential referrers and commissioners to ensure the service remains at maximum occupancy levels.
- Ensure that all referrals are assessed and reports are formulated and forwarded to the relevant commissioners in partnership with the Commercial Team. To carryout assessments of Service Users as an autonomous practitioner, including those with complex presentations and to use clinical reasoning skills, knowledge of evidence based practice and expertise to determine appropriate treatment plans utilising specialist skills.
- To develop and lead the Interdisciplinary team and ensure that effective neuro-rehabilitation programmes are carried out in consultation with the unit’s Consultants.
- Monitor staff training statistics to ensure that all staff are trained within the Company’s requirements relating to induction and mandatory training, through to individual development training.
- Ensure that staff issues are managed appropriately and efficiently in accordance with HR policies and procedures, including absences, lateness, complaints, poor performance, flexible working applications, family leave etc.
- To act as an ambassador on behalf of the company when dealing with all external parties, and to maintain the highest standards of professionalism when dealing with external parties or other Company personnel.
- To be an innovative proactive manager that leads the team and also contributes for the benefit of the broader Active Care Group.
What you'll have:
ESSENTIAL
• Strong healthcare management background with significant experience within a relevant healthcare setting
• Strong leadership and influencing skills, with a collaborative approach to empower and inform staff
• Demonstrable evidence of managing care and therapeutic departments within a successful healthcare organisation
• Good working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Demonstrable ability to forge and maintain effective working relationships with external professionals, residents and significant others, colleagues at all levels within the Company
• Personable and approachable with ability to act as a positive role model
• Able to produce clear and accurate reports using Excel/Word
DESIRABLE
• Be conversant and have a working knowledge of Continuing Healthcare Criteria (including the DST) and Care Funding Calculator tools liaising (as required) with funding authorities.
• Solid practical experience in the field of acquired brain injury or another relevant rehabilitation field.
This job description is not an exhaustive list of duties but is intended to reflect, and outline, the main responsibilities of the job holder. Active Care Group reserves the right to vary your duties from time to time or to require you to undertake additional duties in line with the service needs.
What to look forward to:
25 days holiday plus the bank holidays
Your birthday day off!
Holiday that increases with service!
Retail & Restaurant Discounts
Annual Colleague Awards
Colleague referral scheme - earn a bonus of up to £1000 for referring someone you know!
Wellbeing support and activities
Career development and world class training
Pension contribution
Enhanced Sick Pay
Enhanced Maternity Pay